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PrairieGirl

http://www.inthesetimes.com/working/entr..._about_it/


The ‘Beauty Bias’ at Work, and What Should Be Done About It
Friday
June 11
9:12 am
By Lindsay Beyerstein



In her provocative new book, The Beauty Bias: The Injustice of Appearance in Law and Life, Stanford law professor Deborah Rhode argues that workers deserve legal protection against appearance-based discrimination unless their looks are directly relevant to their job performance.

Six cities and one state already ban various kinds of appearance-based discrimination. Contrary to the dire predictions of critics, these laws have not generated a flurry of litigation. Michigan, which banned appearance discrimination in the 1970s, averages one such lawsuit a year.

Rhode convingingly argues that beauty bias in the workplace is a widespread problem with serious consequences. Between 12 and 14 percent of workers say they've suffered some kind of appearance-based discrimination on the job.

It should go without saying that discrimination on the basis of appearance is unjust, especially when it comes to features individuals have little or no control over. Rhode does a good job of spelling out why such bias is offensive to human dignity and equal opportunity.

Volumes of psychological research have shown that unattractive people are assumed to be less intelligent, less capable and less trustworthy. Almost from birth, infants stare longer at faces that adults rate as attractive.

Employers are not immune. Resumes get less consideration if the boss thinks they're coming from an unattractive person. Rhode notes that unattractive people are less likely to get hired and promoted and that they earn less on average, even in occupations where appearance has nothing to do with the job.

The increasing prevalence of obesity in America has done nothing to curb virulent prejudice against fat people. Ironically, immobilizing obesity is protected as a disability, but discrimination based purely on cosmetic aversion to fat is totally legal. In one study, 43% of overweight women reported feeling stigmatized by their employers. Obese women earn 12% less than their thinner counterparts with comparable qualifications. Obese women are more likely to live in poverty, even after controlling for other factors.

Rhode notes that beauty bias also exacerbates and perpetuates other kinds of discrimination. Female workers are held to more elaborate grooming standards than their male counterparts. Then again, women also face discrimination in more senior positions for being too pretty or too sexy. Debrahlee Lorenzana, a Citibank employee is making headlines for claiming that she was fired for distracting her male colleagues with excessive sexiness.

There's a lot of overlap between appearance discrimination and racism. Some have speculated that coworkers percieved Lorenzana in a more sexualized way because she's Latina. Stereotypically Anglo-European features like smooth hair, slim hips, and pert noses loom large in our prevailing beauty ideals. There's a class component in beauty bias, too. A gleaming smile engineered by an orthodontist is a badge of membership in the middle class. As we all know, poverty increases the risk of obesity.

Thanks to the skyrocketing popularity of plastic surgery, a gulf is emerging between those who can afford Botox and facelifts and those who have to wear the natural signs of aging as gracefully as they can. Last year, the National Organization for Women came out against a proposed plastic surgery tax on the grounds that older women need work to get jobs in today's economy.

Rhode acknowledges that the law can only do so much to mitigate the effects of such deep-seated prejudices, but she argues that the enormity of the problem is no excuse for inaction. Sexism, racism and homophobia are certainly ingrained, but that doesn't mean that the law is powerless against them. As segregationists said in the era of Brown, you can't legally force people not to be bigots. On the other hand, when you discourage people from acting like bigots, tolerance can become a habit.

Rhode doesn't specifically address the role of unions in fighting appearance discrimination, but some of the famous examples she discusses in her book involve union members. The two waitresses who successfully challenged the Borgata Hotel and Casino's strict weight limit in court also filed a successful grievance through the Hotel Employees and Restaurant Employees International Union (HERE) on the grounds that implementation of the rule violated their collective bargaining agreement.

Michael Yelnosky argues in the Duke Law Review that labor laws already provide a robust framework for unions to fight various kinds of appearance-related discrimination. He notes that the Borgata waitresses had an easier time than a nonunion bartender at Harrah's Casino in Nevada who was ultimately fired for bucking the house rule that female bartenders had to wear makeup and teased hair while their male colleagues just had to look neat. A Nevada court ruled that Darlene Jesperson's allegations weren't enough to outweigh the principle of at-will employment (i.e., the employer's right to fire anyone for just about any reason).

The good news for union workers is that virtually every collective bargaining agreement involves limitations on the employer's right to fire at will. Yelnowsky stresses that unions can protect their members from appearance-based discrimination when it comes time to negotiate what constitutes "just cause" for termination. He cites an example in which a union successfully negotiated the right of dairy workers to have beards. He also notes that an all-female flight attendants union negotiated height, weight and dress standards through collective bargaining as early as 1945.

There's a tendency to dismiss concerns over looks-based discrimination as frivolous. The Beauty Bias dares us to take appearance discrimination seriously, and for that alone it's an important book. For more on the book, check out reviews by Dahlia Lithwick in Slate, Emily Bazelon in the New York Times, and Anna North on Jezebel.
This does not surprise me.

I saw a 20/20 episode YEARS ago where they investigated this by sending out two very similar resumes for a job opportunity. Both resumes were exceptional and met or exceeded the requirements for the job.

When the two applicants went in for interviews (with hidden cameras), one was made up to look beautiful and the other was a Plain Jane (not unattractive but not beautiful).

The way the interviews were conducted was quite interesting. The man smiled more and looked at the beautiful applicant more than the plain Jane one whom he hardly make eye contact with. He looked down at the resume more than he looked directly at her. He asked more personal questions of the beautiful applicant whereas the plain one was asked generic, canned questions related to skill and experience. His demeanour spoke volumes. He was far more interested in the personal life of the "beautiful" applicant than her skills and far less interested in the plain Jane's personal life.

In the end, the "beautiful" woman was chosen for the job and when they showed the film to the man he was very embarrassed and could not believe that he overlooked the other woman. Or at least, that's what he said. You could tell he was visibly upset but I'm not sure if he was upset at his behaviour or that he had been busted on national TV.

Sad but true. We are all judged on our appearance and we all judge others on appearance. It's human nature.
NKB, I'm gonna say "busted." It would have been just dandy by him if he had hired a live, intelligent, beauty to drool over all day, and no one the wiser.

I went through the same thing myself in the Air Force in the 70s and 80s. Although I was better than average looking, I refused to wear makeup, high heels, use perfume or any of those things I felt were inappropriate for a soldier of either gender. Guess who didn't get promoted. At the same time, a chaplain friend of mine was counselled to do exactly those things when she missed a promotion, which she did, and the next time, she made it.
It's an insidious belief that beautiful is good. And its taught early in childhood-think back to all those fairytales, the evil stepmother, witch, etc was always described as hidious, and the protagonist was always beautiful. And as much as we try to hide it, it always seems to manage to show up.
I'm surprised they also didn't measure hight and salary-there was an interesting study that showed that the taller you are, the more you earn compared to your shorter but equally skilled and experienced counterparts. The belief is that taller people are considered more attractive, powerful and competent.
I heard her interviewed on the radio.
She mentioned an article she wrote about why do women keep buying those ridiculous ultra-high heels. It's maiming them and eventually they will have to visit podiatrists and get surgery. And more immediately they are hobbled, can't run, & are much less comfortable.
As all of you know, I'm fascinated by gender issues and attractiveness is one of the biggest ones of all.

There is very definitely a bias towards more attractive people in all types of situations but especially for women. I saw something similar to the 20/20 special only it was a little more tabloid in nature. They took a model who was very attractive and had her in various situations such as struggling with packages while going through a door, or asking for directions, or dropping her keys under her car. The one variable was she would wear a "fat suit" the one day and dress normally the next.

If it weren't so sad it would have been funny to see the difference in reactions.

When she struggled with the packages as herself it was amusing to see how the guys would help her and even carry them for her while as overweight they'd literally let the door close in her face. I mean come on, I don't care who you are, if you have two armfuls of packages I'll hold the door.

When she asked for directions it was a similar result with guys offering to walk her there.

The best was when she dropped her keys under the car. Overweight, people literally ignored her. It was actually disturbing that people would just walk by acting like they didn't here. When she was as herself, guys wearing suits were crawling under and getting dirty to retrieve the keys.

In the workplace I've also noticed the extra attention to appearance women must have. It always has bothered me that even a receptionist is expected to have a designer wardrobe while as a man I can get away with an off-the-rack $99 suit from Sears.
Eddy, this is what I love about academia. You can show up in a loincloth and clogs and no one even blinks. Academic people look absolutely crazy a lot of the time. Their hair flies all over, they wear indigenous costumes (not necessarily of their own original culture, either), their shoes are falling apart, or they're barefoot, or wearing hip-waders. I mean, anything goes. They could show up in a tuxedo or an evening gown or wrap themselves up like a mummy. I once wore a Star Trek uniform to teach in. Another time I was doing a gender issues thing and I dressed entirely in presumably male-designated clothing. Ho-hum.
This problem is common. The last place I worked there were several people on the BOD an d in the larger organization who were pretty open about wanting to hire young, attractive women. I was less surprised by their desire to do this than by their openness about it.
That's fascinating Eddy, but not surprising at all.

There is a fat bias as well. Fat is the new smoking. Where it was taboo to publicly mock smokers, now it's commonplace. Same with fat people. To comment about someone's weight, in public, to their face, is all too common.
I'm not surprised by cats' or NKB's accounts. It's very common for things like that to happen. If you want to know what companies are doing that, just look for the code words "must appear in person" because that's exactly what that means. They are definitely checking out each applicant.
(06-12-2010 10:42 PM)Eddy Wrote: [ -> ]There is very definitely a bias towards more attractive people in all types of situations but especially for women. I saw something similar to the 20/20 special only it was a little more tabloid in nature. They took a model who was very attractive and had her in various situations.....

I saw one like this too, Eddy. It was called "What Would You Do?" (I love this show BTW)
Scenario:
Person obviously trying to steal a bike. Showed the actors/actress using hammers, saws....and making it very clear to anyone who stopped and asked what they were doing, that it was not their bike.
Men-Scolded, threatened, etc..
Attractive, young Blond woman w/ large breasts and a low cut tank top-MEN actually stopped and HELPED her steal the bike, break the lock, cut the chain. One man actually lifted the metal sign out of the ground so she could steal the bike.

In the workplace, I see (and have seen) "looks" discrimination. Yup, people openly making fun of others, esp. weight. It is quite appalling.

NKB, fat discrimination is alive and well. I think people that judge others on weight are quite pathetic. I am always surprised when I hear people determine intelligence, kindness, motivation, etc. of another, solely because of weight (which is looks).
Personally, I find it just as bad as those who discriminate others because of race, gender, religion, disability, etc...
I've come up against this on various occasions, I've got some weight on me enough that for the industry that I work in it can be an issue - yet I've also got a medical condition which makes getting the weight off harder then it is normal for others (ad in menopause and its just that much harder), I can work out 4 hours a day eat 1200 cals and not see a single loss or there similar healthy options for eating and working out and see nothing come off .. finding the balance for it to come off has been its own issue (once I'm back to trying to find after treatments for other medical issues).

At any rate, I've been many interviews and I meet or had more then the quifications that were asked for but never got the job - only to learn a male or young lass got it (in one case an ex-GF of mine got the job and she had less quifications for the job then I did, but she was slim, trim and well loved her heals and putting on her face [one of many reason we didn't last as a couple]).

Its one of the reasons I hit the road with my own company to do what I love - its not an easy road but getting FT work in 10 years hasn't proven that good either (but that can't be said for non-face to face temp/contract hirings).
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