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I started this thread cause I wanted to share this very unusual story that happened to me yesterday
Plus I really don't think of this as good news.
It was a rather nice experience to meet an honest
Pharmacist.
I went to K-Mart to pick up my refill order for my
Thyroid medication.
I had lucked out that there was no one in line.
Cause at this particular K-Mart the pharmacist that is on duty is also the clerk.
They only hire one person working in their pharmacy at all times. Which is how they can keep their medication prices low.
But anyway, when I told the lady who I was and that I was picking up an order I had called in on the refill line. She found my RX and she looked sort of puzzled.
Then she said "this price is not right".
It was marked $15. I said "well is it more or less".
She said "less", and asked me if I would hold on.
She looked through her computer and found that whoever priced the medication marked it wrong.
The real price should have been $5
(and this is without any health insurance plan)
So, I waited patiently until she fixed the mistake
And then I thanked her up and down and sideways for taking the TIME and effort to save me $10
I know $10 is not a lot of money. But its the thought that counts. And I had asked her her name and she told me her name was Janet. And I thanked her again and said "if they ever fire you or let her go for any reason to come see me."
I was joking of course, as I have no connections. But, I wanted to commend her in some way. But she did not want any fuss, she just said she was doing her job.
I was floored. Cause You don't hear that too often these days. Not in my state anyway. When all I ever run into is idiot cashiers who don't take the time of day to say "Thank you come again", let alone look up a price check on something that should be less then what it is marked for.
So I thought this was a very nice experience I had.
And I thought it was worth sharing.

And if anyone else here has a nice experience with a cashier, store clerk, sales rep, or other.
That they want to share.
Feel free to post it here.
I don't consider this subject to be good news.
I did not win the lotto or anything.
I just saved $10 & had a very nice chat with a nice normal woman who cares about her job and her customers. That is very rare indeed.

Maybe you could send a note to her manager and/or the store manager. People are so quick to bitch about the bad ones, but always forget to let higher ups know about the good ones.

Yes, definitely write her manager. People never acknowledge when someone goes above an beyond.

I would write about her too. It would be very appreciated!
I agree most busy retail places like that, the cashiers aren't very experienced or happy to do their job right.

Having worked customer service (not retail thank god), this is definitely a good idea. It's a horrible job with lousy wages and the worst part is being treated like crap and if you say a word then you are the one who gets fired while the customer walks away without any consequences.

I actually still had the receipt to my RX
And they had a contest drawing. If you went to K-Mart.com and participated in their survey,
( you needed to have a receipt #) you could win a $4,000 K-Mart Gift Card. So I was sort of hoping there would be a place to fill in comments about your experience's at said store.
I have done loads of surveys and most of them do have that spot to write out stuff. But not this time.
So, I looked up a contact e mail for K-Mart
And I just copied and pasted my story to an e mail
along with the store # and address
And some additional comments.
And with any luck this will help Janet and hopefully
she will get some sort of commendation.
And with any luck maybe even a raise? LOL
Nah just wishful thinking on my part.
But Yep thanks guys, I did it.
And now it is all up to K-Mart to see if the respect their good employees or not.
I will keep you all posted if I ever get a reply

UPDATE: I received 2 letters from Two different Depts from K-Mart
(aka Sears as Sears did buy out K-Mart) regarding my experience with Janet.
Here is what was sent to me via e-mail.

Letter 1.

Dear Customer,
Thank you for your recent correspondence. We appreciate you taking the time to tell us that you had a satisfying experience with Janet.

We enjoy hearing that we have been able to exceed your expectations.
Your comments have been forwarded to the Sears Holdings Corporation management team as well as the local store for proper recognition. In addition your letter will be shared as an example of the satisfaction we should seek to attain with all of our customers.
We appreciate your business and value you as a customer. We certainly hope you will continue to make Sears Holdings your choice for quality and value.

Once again, thank you for contacting us.

Sincerely,

Monica W,

Retail Customer Care

Sears Holdings Corporation



Letter 2

Dear My name
Thank you for giving your time to tell us about your recent shopping experience at Kmart. We are working every day to provide our customers excellent service, great quality and variety of merchandise, outstanding value, and an inviting shopping environment. We truly appreciate your feedback, and it is being shared with our appropriate store manager and operations team so we can continue to make improvements.

We look forward to having you visit Kmart again! Please continue to give us your thoughts about your shopping experience.

Sincerely,

Don Germano
Senior Vice President
Kmart

So the first letter was no lie as they managed to send my letter to the senior VP
I thought that was pretty cool.
Maybe Janet will get some sort of Kudos from the company.
But at least I know it does pay, to pay if forward

That's awesome. It's always nice to give praise to people since it's so rare.

That's great. If anything it should be helpful if she has some sort of eval or review coming up!