02-16-2010, 02:40 PM
Ok, some more input needed. This post will be very long and when I say this you know it's true.
Basically, I want to take my current lackluster resume and break the one page barrier because I don't feel it really emphasizes my strengths, but my main concerns are:
1. I have a lot of gaps in my employment, especially as you go further back
2. I have decent job experience but it's in a bunch of short jobs.
3. I have decent experience but some jobs are a long time ago but could be relevant.
THIS IS MY CURRENT RESUME (formatting removed)
(Contact info)
Summary:
Highly skilled individual for technical and administrative support
Hard (Technical) Skills:
- Knowledge of audio/visual equipment including event setup for meetings and conferences.
- Expert knowledge of IBM PCs, Macintosh PCs, printers, and related equipment
- Advanced experience with the use of the Microsoft Office suite of products
Soft (People) Skills:
- Extensive experience in technical support
- Extensive experience in working with diverse user populations
- Excellent professional written and oral communication skills
Primary Experience:
Some University (Temporary Employment Services), Pittsburgh, PA (2006-present)
Videoconferencing support technician, Tepper MBA FlexMode program (6 months)
- provided technical support of distance learning videoconferencing
- assisted instructors in preparation for classes
- maintained equipment and reported issues to appropriate staff
Event support audio/visual technician, University Center special events (6 months)
- assisted in setup and tear down of audio/visual equipment for conferences and events
- provided live support during events as requested
- instructed users in the operation of equipment when needed
Data entry clerk, Undergraduate Admissions (6 months)
- provided general office support for busy admissions office during peak period
- entered data in order to process incoming mail for filing purposes
- used office equipment as needed in order to assist staff members
A Staffing Firm, Selinsgrove, PA (2005-2006)
Individual software trainer
- provided live one-on-one software support for medical staff in a hospital setting
- assisted users with other general hardware and software concerns
- reported system difficulties to appropriate staff for follow-up and correction
Education:
Bachelor of Arts, Philosophy/Social Science - Bloomsburg University
============================================
THIS IS AN OLDER MORE COMPLETE RESUME (formatting removed)
(contact info)
Summary:
Highly skilled individual for administrative/clerical/technical support
Hard (technical) skills:
-Expert knowledge of IBM PC's, Macintosh PC's, printers, and related equipment
- Advanced knowledge with the use of the Microsoft Office suite of products
-Advanced knowledge of internet software for browsing, email, ftp, etc.
Soft (people) skills:
- Extensive experience is helpdesk and computer technical support
- Extensive experience in working with diverse user populations
- Excellent professional written and oral communication skills
Primary experience:
Staffing Company A (2005-2006)
Shadower (Individual software technical support)
- Provided live one-on-one software support for medical staff in a hospital setting
- Assisted users with other general hardware and software concerns
- Reported system difficulties to appropriate staff for follow-up and correction.
Medical Center (1999-2001)
Data Center Facilitator (Computer Mainframe Operator)
- Operated computer systems and data center related equipment
- Submitted, analyzed, and monitored scheduled mainframe jobs
- Printed, formatted, verified, bundled, sorted, and distributed hard copy output
University Library (1993-1995, 1998-1999)
Student Computer Lab Assistant Supervisor (Computer helpdesk)
- Assisted users in the operation of IBM and Apple Macintosh computer equipment
- Provided technical support to diverse user community at public university lab
Installed, updated, and maintained software and hardware as directed
Other experience:
Staffing Company B - Clerk (Data entry/customer service) 2006
Government Agency - Caseworker 2004
Staffing Company B - Data entry 2003
Education:
Bachelor of Arts, Philosophy/Social Science
====================================
Here's on overview of my employment...
UNEMPLOYED
9-5-2008 through now. Note that I did have a few assignments with the temp services but nothing longer than two week so I haven't listed them. I am extremely worried about the length of this gap.
University A - temp services
Personnel (bldg mgr asst) – 3/24/08 through 9/4/08
Distance learning (A/V) tech – 8/30/07 through 3/20/08
Univ. Events (A/V tech) – 5/4/07 through 8/31/07
Admissions (data entry) – 12/7/06 through 3/30/07
(summary Dec-2006 through Sep 2008
I am on layoff from here in good standing. I really loved the A/V stuff.
UNEMPLOYED
9-06 through 11-06 I'm not worried about this gap.
Staffing Agency A
Data entry/customer support 4-2006 through 8-06
I quit because I moved a couple hundred miles. Good standing. I liked the customer service part.
Staffing Agency B
Software support (hospital) 7-05 through 4-06
Laid off for program shutdown. Good standing. I liked working with people to help them learn.
UNEMPLOYED
8-04 through 6-06. I am extremely concerned with this gap. Please note I was taking classes for paralegal studies. I loved the courses in law, but the amount of responsibility combined with the low pay caused me to eventually drop out in June 2005.
University B
Computer mainframe operator 6-04 through 7-04
Fired for incompetence, unemployment not challenged. I do not list this particular job. I hated this job.
Government Agency
Caseworker 1-04 through 5-04
Quit because of the stress level. Fair standing. I hated the bureaucracy and the horrible work attitudes coworkers had.
UNEMPLOYED
9-03 (?) through 12-03. I am not concerned about this gap especially since I was in school at the time.
Staffing Agency A
Data entry as a bank proof encoder 2-03 (?) through 9-03 (?)
Laid off because of India outsourcing. Good standing. I actually liked this because it was mindless work that let me daydream. My accuracy rate was one of the highest.
Tax preparation firm
Tax preparer. 01-02 through 04-02
Laid off for obvious reasons on April 16th. Good standing. I loved this job because I got to talk to people, teach them how to manage finances and save them money.
UNEMPLOYED
10-01 through 12-02. I was taking classes at the local community college, no declared major. I am worried about this gap.
Hospital A
Computer mainframe operator. 10-99 through 09-01
I quit because it was night shift and it was killing me. Good standing. I liked the physical part of the job but hated running the console and being in charge especially when being stressed out over things breaking. I prefer being the guy behind the scenes.
This is ten years of history but some of my more relevant history is below which I hate to exclude because they were jobs I actually liked.
Computer helpdesk (1993-1995, 1998-1999) It was at a college and is three full years of experience since I worked summers. I really enjoyed the job and helping people plus I have a kickass reference after all these years.
Library page (1988-1990). It was in high school, academic year only. This was probably my favorite job of all time because of helping people and the quiet relaxed environment.
Basically, I want to take my current lackluster resume and break the one page barrier because I don't feel it really emphasizes my strengths, but my main concerns are:
1. I have a lot of gaps in my employment, especially as you go further back
2. I have decent job experience but it's in a bunch of short jobs.
3. I have decent experience but some jobs are a long time ago but could be relevant.
THIS IS MY CURRENT RESUME (formatting removed)
(Contact info)
Summary:
Highly skilled individual for technical and administrative support
Hard (Technical) Skills:
- Knowledge of audio/visual equipment including event setup for meetings and conferences.
- Expert knowledge of IBM PCs, Macintosh PCs, printers, and related equipment
- Advanced experience with the use of the Microsoft Office suite of products
Soft (People) Skills:
- Extensive experience in technical support
- Extensive experience in working with diverse user populations
- Excellent professional written and oral communication skills
Primary Experience:
Some University (Temporary Employment Services), Pittsburgh, PA (2006-present)
Videoconferencing support technician, Tepper MBA FlexMode program (6 months)
- provided technical support of distance learning videoconferencing
- assisted instructors in preparation for classes
- maintained equipment and reported issues to appropriate staff
Event support audio/visual technician, University Center special events (6 months)
- assisted in setup and tear down of audio/visual equipment for conferences and events
- provided live support during events as requested
- instructed users in the operation of equipment when needed
Data entry clerk, Undergraduate Admissions (6 months)
- provided general office support for busy admissions office during peak period
- entered data in order to process incoming mail for filing purposes
- used office equipment as needed in order to assist staff members
A Staffing Firm, Selinsgrove, PA (2005-2006)
Individual software trainer
- provided live one-on-one software support for medical staff in a hospital setting
- assisted users with other general hardware and software concerns
- reported system difficulties to appropriate staff for follow-up and correction
Education:
Bachelor of Arts, Philosophy/Social Science - Bloomsburg University
============================================
THIS IS AN OLDER MORE COMPLETE RESUME (formatting removed)
(contact info)
Summary:
Highly skilled individual for administrative/clerical/technical support
Hard (technical) skills:
-Expert knowledge of IBM PC's, Macintosh PC's, printers, and related equipment
- Advanced knowledge with the use of the Microsoft Office suite of products
-Advanced knowledge of internet software for browsing, email, ftp, etc.
Soft (people) skills:
- Extensive experience is helpdesk and computer technical support
- Extensive experience in working with diverse user populations
- Excellent professional written and oral communication skills
Primary experience:
Staffing Company A (2005-2006)
Shadower (Individual software technical support)
- Provided live one-on-one software support for medical staff in a hospital setting
- Assisted users with other general hardware and software concerns
- Reported system difficulties to appropriate staff for follow-up and correction.
Medical Center (1999-2001)
Data Center Facilitator (Computer Mainframe Operator)
- Operated computer systems and data center related equipment
- Submitted, analyzed, and monitored scheduled mainframe jobs
- Printed, formatted, verified, bundled, sorted, and distributed hard copy output
University Library (1993-1995, 1998-1999)
Student Computer Lab Assistant Supervisor (Computer helpdesk)
- Assisted users in the operation of IBM and Apple Macintosh computer equipment
- Provided technical support to diverse user community at public university lab
Installed, updated, and maintained software and hardware as directed
Other experience:
Staffing Company B - Clerk (Data entry/customer service) 2006
Government Agency - Caseworker 2004
Staffing Company B - Data entry 2003
Education:
Bachelor of Arts, Philosophy/Social Science
====================================
Here's on overview of my employment...
UNEMPLOYED
9-5-2008 through now. Note that I did have a few assignments with the temp services but nothing longer than two week so I haven't listed them. I am extremely worried about the length of this gap.
University A - temp services
Personnel (bldg mgr asst) – 3/24/08 through 9/4/08
Distance learning (A/V) tech – 8/30/07 through 3/20/08
Univ. Events (A/V tech) – 5/4/07 through 8/31/07
Admissions (data entry) – 12/7/06 through 3/30/07
(summary Dec-2006 through Sep 2008
I am on layoff from here in good standing. I really loved the A/V stuff.
UNEMPLOYED
9-06 through 11-06 I'm not worried about this gap.
Staffing Agency A
Data entry/customer support 4-2006 through 8-06
I quit because I moved a couple hundred miles. Good standing. I liked the customer service part.
Staffing Agency B
Software support (hospital) 7-05 through 4-06
Laid off for program shutdown. Good standing. I liked working with people to help them learn.
UNEMPLOYED
8-04 through 6-06. I am extremely concerned with this gap. Please note I was taking classes for paralegal studies. I loved the courses in law, but the amount of responsibility combined with the low pay caused me to eventually drop out in June 2005.
University B
Computer mainframe operator 6-04 through 7-04
Fired for incompetence, unemployment not challenged. I do not list this particular job. I hated this job.
Government Agency
Caseworker 1-04 through 5-04
Quit because of the stress level. Fair standing. I hated the bureaucracy and the horrible work attitudes coworkers had.
UNEMPLOYED
9-03 (?) through 12-03. I am not concerned about this gap especially since I was in school at the time.
Staffing Agency A
Data entry as a bank proof encoder 2-03 (?) through 9-03 (?)
Laid off because of India outsourcing. Good standing. I actually liked this because it was mindless work that let me daydream. My accuracy rate was one of the highest.
Tax preparation firm
Tax preparer. 01-02 through 04-02
Laid off for obvious reasons on April 16th. Good standing. I loved this job because I got to talk to people, teach them how to manage finances and save them money.
UNEMPLOYED
10-01 through 12-02. I was taking classes at the local community college, no declared major. I am worried about this gap.
Hospital A
Computer mainframe operator. 10-99 through 09-01
I quit because it was night shift and it was killing me. Good standing. I liked the physical part of the job but hated running the console and being in charge especially when being stressed out over things breaking. I prefer being the guy behind the scenes.
This is ten years of history but some of my more relevant history is below which I hate to exclude because they were jobs I actually liked.
Computer helpdesk (1993-1995, 1998-1999) It was at a college and is three full years of experience since I worked summers. I really enjoyed the job and helping people plus I have a kickass reference after all these years.
Library page (1988-1990). It was in high school, academic year only. This was probably my favorite job of all time because of helping people and the quiet relaxed environment.
