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I knew that working in a call center was not for me but I decided to go for it because I needed a job so bad. Now I'm just feeling the effects of doing that job and really I have enough. Right now I'm very close to the breaking point. For the last weeks I've been crying every day but only before going to work and it`s worst now. But I'm fine on the weekends. So the only solution is to find something else


Today I got the news that I`ll have a new team manager so I had to speak to the manager I have know. She was extremely understanding when I've explained that I have to get another job before my health is too affected. She allowed me to take the day off. She also advised to see what I could get in terms of employment insurance, to allow me to get out of there before it`s becoming too much. I'm still able to work, just not the job I have now, so I wouldn't be able to have EI.
She told me that I may get something due to health reasons. I'm not going to take a sick leave because the problem will still be there after I come back.

I did verified with Service Canada and was told that I would need a note from the doctor to quit because of health reasons. I don't have a familly doctor but was ready to see a doctor at an evening clinic to get that paper.


Yeah that may not happend because of my mother. She is telling me that I cannot quit my job just like that, she' asking what I'll tell the doctor to get that note. What she wanted to hear is that I'll just go back to work tomorrow and that I'll just shut up. With her influence it`s hard to do things. So I'm still in hell, basically. But I'll feel the same way tomorrow, I know it. The first customer who will scream after me will get me in tears.

As you can see I'm 27 and mother still has the control on me. She always had the attitude that you don't always do what you want to do in life. Yeah what about doing what you want to do for a change!

Hopefully I'll find something else and that's got to be soon

I feel for you, I really do. I spent far too long working in different call centres, taking so much shit from idiot customers and managers alike. Seriously, get out now. People that have not worked in a call centre (like your mother) do not understand how goddamn stressful it is and how emotionally draining it is.

Make a commitment to go see a doctor and get whatever documentation you need. I would also verify whether or not you are eligible for EI. I know several people who left the call centres (also Canadian) and ended up with EI due to the nature of the work.

Good luck.

Dolyne,
I am so sorry you are having to go through this. Personally, no job is worth sacrificing any part of your emotional and/or physical health and well-being. Life is too short for that.

Is EI like disability? I have come across a lot of people that are on disability due to anger, depression, OCD or anxiety issues which are due to their occupations and the stresses involved with it.

One great perk about qualifying for disability (in the USA, anyway) is that you can still work PT if you want (as long as you are not making too much money) and you will still get a check from the government. You can also do trial runs of FT work and if it doesn't work out, you can go back to receiving disability checks without being penalized. (This info, according to people I know that are on disability and have done this).

We have disability, so it's not that. EI is Employment Insurance, what you get after you are let go from a job (you don't get it if you quit, but quitting due to health reasons seems reasonable).

Dolyne, do you live at home? If so, a disinterested mediator may help. If not, if you live on your own, it doesn't matter what your mother wants or says.

Good luck either way!

My sympathies. Having a job you hate is one of the worst things you can go through because it never ends. The spectre of that job always looms over you, even on a weekend. Try to get the disability from the doctor so you can get EI and then find a job that isn't so soul-draining.

((Doylne)) I'm so sorry. Your job sounds awful. I hope you are able to find a doctor who can help you - and a new job that isn't as crazy and stressful for you.

Front desk at a non-busy hotel is one of the best low-stress jobs in the world.

(01-13-2010 01:47 AM)Ziggy Wrote: [ -> ]We have disability, so it's not that. EI is Employment Insurance, what you get after you are let go from a job (you don't get it if you quit, but quitting due to health reasons seems reasonable).

Thanks Ziggy.

Thanks for your replies everyone, I do appreciate that.


I tried to get over myself and work today but that didn`t workout at all. I'm going to the clinic later this afternoon to see a doctor, hopefully that will be someone understanding.

Now my mother understands. She was worried that I would quit my job before finding something else. If I go on EI sickness benefits my job is still there but I know what needs to be done and that`s finding another job. I'm working on that right now, hopefully I'll find something soon.


catsnotkids - Good idea, a front desk job at a non-busy hotel is something I could look into, even if it`s temporary. I live in a small town so hotels here are not busy, well only in the summer . The pay is probably lower but my health is more important so I would take a pay cut.


Update: I was able to see a doctor and I was given a leave of 4 weeks. Now I have to find another job asap. He told me that he couldn't give me more since it`s my job. Anyway if I have to go back to the job I have now at least I have the option to work from home. My mother said she would be ready to let me work from home. It would be my last resort though. One factor that contributed to the feeling I have is the workplace itself. It`s very noisy and that drained my energy. But it would be so nice not to go back there.

That's great news, congrats! It's not the end to the problem (that only happens when you get a new job) but it's really nice to hear that the situation has drastically improved with your mother and you do have a temporary solution. Very cool.

Ignore your mom. While she may be trying to help you're an adult and know yourself better than anyone.

I definitely sympathize on the job thing. I just left a job Wednesday that I had for a month because every day was worse than the one before it. On Wednesday I was reprimanded for not lying to a doctor, then accused of losing a chart and then told that I may have to work late and just "clock out anyway."

I reported all of that to the HR person and told them I wasn't comfortable working there any longer.

It sucks, but I'm more relaxed and happier than I have been in a while. The money will work itself out somehow, being in a place that is horrible for you isn't worth the stress.